Our goal is to have 100% client satisfaction. To achieve this we have service standards that you can expect and count on when working with RPA.
- Same day proposals
- Same day email and call back responses if received by 4:00 p.m. EST
- Single point of contact
- We take ownership of problems
- Weekly follow-up on open issues
- Prompt daily responses to email and phone calls
- We manage the plan to work completed by the earliest required date
You deserve great service and we will deliver.